Peace of Mind
Returns & Refunds
We stand behind every product. If you're not completely satisfied, we make returns simple and hassle-free.
30-Day Money-Back Guarantee
Try any Arborologia product risk-free for 30 days. Not satisfied? We'll refund every penny — no questions asked.
Step 01
Contact Us
Email support@arborologia.com within 30 days of delivery. Include your order number and reason for return.
Step 02
Pack & Ship
We'll send a prepaid return label. Pack items securely in original or similar packaging.
Step 03
Refund Issued
Once we receive and inspect your return, your refund is processed within 3–5 business days to the original payment method.
Policy Details
• Returns accepted within 30 days of the delivery date.
• Products must be in original condition (unopened preferred; opened accepted for quality issues).
• Refunds are issued to the original payment method within 3–5 business days.
• Shipping costs are non-refundable unless the return is due to our error.
• International orders: contact us for return shipping instructions.
Need help? Contact our support team